The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify features of taxi communication system
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The features and functions of the taxi radio system are identified Completed |
Evidence:
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The features and functions of the taxi computer dispatch system are identified Completed |
Evidence:
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The features and functions of the taxi duress alarm system are identified (if fitted) Completed |
Evidence:
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Operate taxi communication system
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Checks are carried out to confirm communication system is operational in accordance with the manufacturers instructions and workplace procedures Completed |
Evidence:
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Communication system is used in a manner consistent with road laws and safe driving practices Completed |
Evidence:
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Communication security is maintained in accordance with workplace procedures Completed |
Evidence:
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Use appropriate communication protocols
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Received messages are interpreted and recorded where required in accordance with workplace procedures Completed |
Evidence:
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Messages are transmitted clearly and precisely with due observation of ethics and protocols required of users Completed |
Evidence:
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Incoming messages are received and answered promptly and courteously within operating procedures and (any) regulatory requirements Completed |
Evidence:
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Vocal communication is clear, unambiguous and uses appropriate procedures, language and codes Completed |
Evidence:
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Appropriate protocols and procedures are followed when using communications systems during emergencies Completed |
Evidence:
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Maintain communication equipment operational status
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Equipment is checked and maintained in working order in accordance with workplace procedures Completed |
Evidence:
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Minor faults in the communications systems are promptly identified, diagnosed and repaired or reported in accordance with workplace procedures Completed |
Evidence:
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